I ran a restaurant for over a decade before I picked up a camera for a living, so I know what it's like to watch something you built get flattened into a bad photo. I shoot for businesses all over the GTA and southern Ontario now, and Hamilton is one of the places I end up most. I like it there. I think a lot of the businesses in it don't know what they've got.
Here's the mistake. A commercial photographer in Hamilton gets hired, and the business owner wants the shoot to look like it was done in Toronto. Not in a stylistic sense. In a literal, scrub-it-clean, could-be-anywhere sense. Brick gets avoided. Signage gets avoided. Anything that says this is a shop on a real street in a real city gets treated like a flaw to hide instead of the thing that makes the photo worth looking at twice.
I get the instinct. Hamilton spent a long time being the butt of jokes from people who've never been past the highway exit. Steel town, rust belt, whatever lazy line gets used. If you grew up hearing that about your city, I understand wanting your business to photograph like it's not part of it.
But that instinct is exactly backwards. The character is the asset. A brewery I shot for last year has a building with bones that a brand-new Mississauga industrial unit could never fake. We shot it straight on, let the space look like what it is, and the photos did more work than any amount of generic styling would have. Nobody scrolling past wants to see another sterile grey backdrop. They see fifty of those a day. What stops the scroll is a place that looks like it actually exists.
A restaurant group downtown did the opposite. Gutted every ounce of personality out of the space before I got there, because someone told them clean sells. Clean doesn't sell. Specific sells. I've said this before and I'll keep saying it until it stops being true: a photo with no point of view is a photo nobody remembers.
Hamilton real estate used to be a punchline for being affordable. That reputation followed into how a lot of owners think about photography too. If the rent's lower here, the thinking goes, everything should be lower. A shoot that would run $1,500 to $3,000 anywhere else in the region gets shopped around Hamilton like it should come in at half that, because why would Hamilton cost the same as Oakville.
It costs the same because the work is the same. I'm not driving to Hamilton to do a lesser version of what I'd do in Burlington or Richmond Hill. Same lighting, same editing, same hours on site. The only thing cheaper about shooting in Hamilton is my parking, and even that's not guaranteed anymore.
What happens when an owner insists on a bargain price is predictable. They get a photographer who's also pricing like the city is cheap, which means they're underpricing their own time, which means they're not spending the time your business actually needs. You get a rushed shoot and photos that look like it. I've been called in afterward to redo work like that more than once, and at that point the business has paid twice for something that should have been done right the first time.
The businesses in Hamilton that get the best results are the ones that stop apologizing for the place. A bakery near the escarpment let me shoot the actual proofing racks and the actual flour dust in the air instead of staging a fake tidy counter. A product line out of an old industrial building let the exposed brick and steel beams sit in frame instead of getting cropped out. Both of those shoots looked like nowhere else, because nowhere else looks like that.
I'm not saying every photo needs to scream location. Plenty of my work is tight product shots and clean food photography where the backdrop doesn't matter at all. But when the backdrop is available and it's good, hiding it is just wasting what you're paying for.
The businesses getting this wrong aren't doing it out of stupidity. They're doing it out of a kind of inherited embarrassment, assuming customers want polish from somewhere else instead of character from here. I think that's a bad bet, and I think it's getting worse in a place that's changing fast enough that the embarrassment doesn't even make sense anymore. Hamilton isn't the city people are still making jokes about. Most of the businesses hiring me there have already figured that out. The photos just haven't caught up yet.
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